Shipping & Delivery Policy
How we pack, dispatch, and ship laboratory glassware for domestic and international orders.
Yash Instrument Company ships laboratory glassware from Ambala Cantt, Haryana, India. Because our products are fragile, technical, and often ordered in bulk, shipping terms are confirmed in writing before dispatch based on order quantity, destination country, freight mode, and documentation requirements.
Packaging Standard
Glassware is packed using export-grade cartons, reinforced inner cushioning, product separation, and additional palletization where required for bulk or international shipments.
- Fragile items are individually protected to reduce movement during transit.
- Outer cartons are labelled for careful handling and destination identification.
- Bulk export consignments may use 7-ply cartons, wooden crates, or pallets depending on the shipment.
Dispatch Timelines
Dispatch timelines depend on product availability and production requirements:
- Ready stock: Usually dispatched within 3-7 business days after order confirmation and payment clearance.
- Bulk or custom orders: Usually dispatched within 7-15 business days, or as confirmed in the quotation.
- Large export consignments: Timelines may vary based on production, inspection, packing, and freight booking.
Delivery Methods
- India orders: Courier, transport, or logistics partner shipping is arranged according to order size and destination.
- International orders: Air freight, sea freight, courier, or buyer-nominated freight forwarder options are available.
- Export markets: We regularly support shipments to India, USA, UK, Australia, Germany, UAE, Nigeria, Kenya, and South Africa.
Export Documentation
For international orders, we can provide standard export documents needed for customs and buyer records:
- Commercial invoice and packing list.
- Certificate of origin where applicable.
- Product, ISO, material, or compliance documents where requested and available.
- HS-code-ready product descriptions for freight and customs coordination.
Transit Damage
Inspect the shipment when it arrives. If glassware is damaged in transit, email photographs, the delivery note, and affected product details to info@yashinstruments.com within 48 hours of delivery. Claims are handled under our Return & Replacement Policy.
Have Questions?
Our team is available Monday–Friday, 8:00 AM – 6:00 PM IST to address any queries about our policies.