Privacy Policy

1 Information We Collect

We collect personal information you voluntarily provide, such as:

• Contact Details: Name, email address, phone number, and country.
• Usage Data: IP address, browser type, and pages visited.
• Cookies: Used to enhance user experience and analyze traffic.

We do not collect sensitive personal data unless required for custom orders.

2 How We Use Your Information

• Respond to laboratory glassware inquiries and bulk order requests.
• Send newsletters and product updates (only with your consent).
• Improve website functionality, performance, and content.
• Comply with legal obligations and GST requirements under Indian law.

3 Sharing Your Information

We do not sell or rent your personal data. It may be shared only with:

• Service Providers: Email delivery and web hosting services.
• Legal Authorities: When required by applicable law.
• Business Partners: For order fulfillment, strictly with your consent.

4 Cookies and Tracking

We use essential cookies (for website function) and analytics cookies via Google Analytics. You can manage cookie preferences through your browser settings. See our Cookie Policy for full details.

5 Data Security

We use SSL encryption, secure servers, and restricted access controls to protect your data. However, no method of internet transmission is 100% secure. We encourage you to contact us immediately if you suspect unauthorized use of your data.

6 Your Rights

• Access, update, or request deletion of your personal data at any time.
• Withdraw consent to marketing communications without penalty.
• Request a portable copy of the data we hold about you.

7 Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors.

8 Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via the website. Continued use of the site after changes constitutes acceptance.